Support

PLEASE READ | To better serve our customers, we have an awesome customer support system for danielledonaldson.com. Support requests submitted on social media (Facebook, Messenger, + Instagram) will be deleted without response. Please allow 24 hours for a response. All tickets will be answered during our business hours.

SUPPORT HOURS | (PST - California time zone) Monday through Friday: 8 am-4 pm, Saturday: 8 am-Noon Sunday: Closed

Please add your username on danielledonaldson.com
Please use the email you are registered with on danielledonaldson.com
Please use drop-down choices.
EX. ipad, android phone, desktop, mac / Firefox, Google Chrome, Internet Explorer, Microsoft Edge, etc....
Please briefly describe your issue. We will contact you if we need more information. If it is regarding an order, please include order number. (300 character limit)